Learn Staffing Strategies, Medication Management, Client Intake, and More

This course empowers you with the knowledge and tools to effectively deliver Independent Community Support Services (ICS) after securing site approval. We delve into the operational intricacies of running a successful ICS practice, ensuring both regulatory compliance and optimal client care.

  • Staffing Strategies: Learn how to build a well-rounded team with a mix of individualized home supports workers and direct support professionals, catering to diverse client needs.

  • Medication Management: Understand the nuances of medication administration within the ICS framework, including the role of skilled nursing agencies and best practices for medication oversight.

  • Client Application and Intake: Implement a streamlined application process, conduct thorough background checks, and master the art of gathering comprehensive client information.

  • Reference Checks: Develop effective strategies for conducting reference checks with previous providers and landlords, gaining valuable insights to support client transitions.

  • Application Acceptance and Denial: Learn how to make informed decisions regarding client applications, communicating effectively with case managers and maintaining proper documentation.

  • Preparing for Client Move-In: Ensure a smooth transition for new clients with meticulous preparation, including paperwork completion, medical coordination, and utility transfers.

  • Landlord-Tenant Responsibilities: Gain a comprehensive understanding of landlord-tenant laws, including lease agreements, tenant privacy, and best practices for addressing common tenant issues.

Course curriculum

    1. Residential Lease

    2. Master Lease

    3. DOWNLOADS

    1. 1 - Introduction

    2. 2 - Application Process

    3. 3 - Health History and Tours

    4. 4 - Background Check

    5. 5 - References

    6. 6 - Email Snippets

    7. 7 - Setting up a Client's File

    8. 8 - Intake Process

    9. 9 - Preparing Rates

    10. 10 - Companion Forms

    11. 11 - Final Preparation for Move In

    12. DOWNLOADS: Intake Form, Process Flow

    13. DOWNLOAD - ICS-specific forms/intake and setting your rate: Additional Intake Forms

    14. DOWNLOAD: ICS-specific forms/intake and setting your rate: Rates

    1. ICS Progress Notes and Updates

    2. DOWNLOAD

    1. 2 - Hiring Staff

    2. DOWNLOAD - Employment Law Video Training + Start Here

    3. DOWNLOAD - Annual Training

    4. DOWNLOAD - Employee Discipline and Evaluation

    5. DOWNLOAD - Job Posting and Pre-Employment Application/Screening

    6. DOWNLOAD - New Hire Master Folder

    7. DOWNLOAD - Posters Federal State and Local

    8. DOWNLOAD - Posters Federal State and Local: Additional information minimum wage and sick leave

    9. DOWNLOAD - Posters Federal State and Local: Minneapolis Only

    10. DOWNLOAD - Posters Federal State and Local: St Paul Only

    1. 1 - How to Staff as an ICS Provider

    2. 2 - Client Resources

    3. DOWNLOADS - Activities/Supplemental Services

    4. DOWNLOAD - Marketing

    5. 3 - Setting your recipients up for success

    1. 1 - Landlord/Tenant

    2. DOWNLOAD - Lease Violation Legal Notices

    3. DOWNLOAD - Tenant Resources / Law

About this course

  • $2,750.00
  • 37 lessons
  • 4 hours of video content

Course Highlights

  • Self Paced

    There's no rush here - take all the time you need to get through the course modules. Feel free to jump between modules to get the information you need.

  • Evergreen

    This course is evergreen, meaning it will never expire and you'll have access to it forever. You can use the information you've learned in this course and apply it to as many ICS settings as you'd like.

  • Templates

    Many modules contain downloadable documents and templates that you can start using for your own business ASAP.

  • Community Access

    Enrolling in this course gives you access to the exclusive, members-only ICS Master Community where you can ask questions and interact with the instructors and other students.

  • Updated Information

    The course is always updated to include the most current information regarding providing ICS services.

Learn HOW to Provide ICS Services

Enroll today